Responsible Gaming
Our Commitment to Responsible Gaming
At Playamo, we are committed to promoting responsible gaming practices. Gambling should be enjoyed purely as entertainment, not as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Playamo and participate in any gambling activities. We take age verification seriously and reserve the right to request proof of identity and age at any time. By accessing this site, you confirm that you meet the legal age requirement in Australia.
Warning Signs of Problem Gambling
Do you recognise any of the following warning signs in your own behaviour? If so, please seek help immediately:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with money intended for essential expenses (rent, utilities, food)
- Hiding your gambling activities or lying to friends and family about how much you gamble
- Feeling the need to gamble with increasing amounts of money to achieve the same excitement
- Unsuccessful attempts to cut back or control your gambling
- Becoming irritable or anxious when trying to reduce or stop gambling
- Using gambling as an escape from problems, stress, or negative emotions
- Jeopardising relationships, education, or career opportunities due to gambling
- Borrowing money to gamble or pay off gambling debts
- Spending more time and money gambling than intended
Self-Help Tools Available at Playamo
Playamo provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session or time period
- Reality Checks: Receive regular reminders during your gaming session about how long you've been playing
- Self-Exclusion: Temporarily or permanently close your account if you feel your gambling is becoming problematic
- Time-Out: Take a break from gambling for a period you specify (24 hours to several months)
To access these tools, please visit your account settings or contact our Customer Support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online - Free counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare - Dedicated support for problem gambling in the UK
www.gamcare.org.uk - GamStop - National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council - Information and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling - Helpline and resources
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free and confidential)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Federal Centre for Health Education
Telefonberatung: 0800 1 372 700 (free, confidential)
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. Problem gambling can have serious consequences for your health, finances, relationships, and wellbeing. The support organisations listed above offer free, confidential assistance 24/7.
Remember: Help is available, and recovery is possible. You are not alone.
For more information about responsible gaming, please contact Playamo Customer Support or visit the websites listed above.